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When should I use
9-1-1?
9-1-1 should be used in emergency situations only, where immediate police, fire, or medical assistance is needed. Examples of this are crimes in progress, crashes with injuries or life threatening situations. All other calls for services should be done by using the non-emergency number, 407.644.1313.
What are the Police Department's hours? The Police Department is available 24 hours a day, 7 days a week. However, the lobby of the department is only staffed from 8am - 5pm, Monday thru Friday (excluding city holidays). If assistance is required other than these times, there are call boxes located at the entrances to the station.
How can I get my fingerprints taken? Fingerprinting is conducted every Wednesday from 8am - 11am at the Winter Park Police Department. There is a $5 charge per card and you must bring the card.
How do I get a copy of a police report or crash report? Police reports can be obtained in person at the records section of the Department. Reports are usually available 24 hours after the incident. A $0.25 per page copying charge may be applied to large reports.
How can I go on a Ride Along with an officer? If you would like to see about conducting a ride along with one of our officers you can contact Officer Steve McDaniel at 407.599.3455 for information. Riders are subject to a background check and the Department has the right to refuse any request.
How do I go about hiring an officer off-duty for a function? All requests for off-duty employment are made through the Operations Division. You can reach them at 407.599.3281. Please try to allow sufficient time for the detail to be posted.
How do I get an officer to check my house while I’m on vacation? As a service to our residents, we offer house checks while a resident is away for an extended period of time. To request this service contact the Communications Division at 407.644.1313. They will will obtain the required information and then pass it on to the Patrol Division.
Where can I find a complete listing of the City's Ordinances or State Statues? Both the City Ordinances and State Statues can be researched and viewed online. You can find the Winter Park City Ordinances at Municode.com and the Florida State Statues can be at viewed at the Florida Senate Website.
Can the police open my car if I have locked my keys inside? Because of the potential for damage to vehicles, the Police Department does not open locked vehicles. A locksmith, tow company or Pop-A-Lock is your best alternative. If a child is locked inside the vehicle, the police and fire departments will respond to remove the child from the vehicle by whatever means necessary.
What can I do about speeders in my neighborhood? If you feel that you are having a problem in your neighborhood with speeding vehicles, you can contact the Special Operations Division at 407.599.3281 or you can fill out an online selective enforcement request.
What do I do if I am involved in traffic crash? If you are involved in a traffic crash you should first stop and check if there are any injuries and then remain at the scene. If possible you should then move the vehicles off the roadway to allow traffic to flow; there is NO law in Florida that prohibits you from moving your vehicle out of the roadway after a crash. If the crash involves injury, a drunk driver, a hit and run with suspect information, or if your vehicle is disabled requiring a tow, you need to notify the police immediately. If you are involved in a crash with total damage to any vehicle or other property in an apparent amount of at least $500, there are no injuries, and vehicles are drivable, you are still required to notify the appropriate law enforcement agency. If the total damage is less than $500, it is not necessary to report the accident, however, you should exchange driver information among the parties involved in the accident. This information should include; your driver's license, current vehicle registration and current proof of insurance.
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